Mackay Division of General Practice: Palliative Resources

| Palliative care services - a guide for GPs

Nursing/Home Help	*denotes palliative care nurses on staff. All services offer 24 hr on call nurse			It is preferable to refer directly to service. Early referrals accepted
Local Services	Notes	Phone/Fax	Email	Cost, Services Provided and Referral
*Blue Care – Mackay/Sarina		P: 4957 5228 F: 4953 1043		Free. Palliative care: pain and symptom management. Home help. Respite. Equipment. Liaison between services. Direct Referral: Phone / fax / email / in person
*Blue Care – Proserpine		P: 4945 1790		Free. Palliative care: pain and symptom management. Home help. Respite. Equipment. Liaison between services. Direct Referral: Phone / fax / email / in person
*Ozcare Nursing Services Proserpine – Mackay - Sarina		P: 4961 8600 F: 4961 8698 F: 4961 8699		Free. Palliative care: pain and symptom management. Home help. Respite. Equipment. Liaison between services. Direct Referral: Phone / fax / email / in person
*RSL Care		P: 1300796111 F: 4944 1771		Free. Palliative care. Home help. Respite. Equipment. Direct Referral: Phone / fax / email / in person MD Referral Template available
*Broadsound Coastal Care – Carmilla – St Lawrence		P: 4950 2087 P: 4950 3584 F: 4950 2487		Free. Palliative care. Home help. Respite. Equipment. Transport. Direct Referral: Phone / fax / in person
Yamadi Lera Yumi Meta – Mackay. ATSISSI Home and Community Care		P: 4957 8121		Home help, transport, meals, social support. Must be eligible to receive HACC services. Direct Referral: Phone / in person
Hinterland Community Care Moranbah, Dysart, Clermont		P: 4958 2116 F: 4958 2117		Free. Home help, transport, meals, social support, respite. Direct Referral: Phone / fax / in person
Respite				Back to top
Local Services	Notes	Phone/Fax	Email	Cost, Services Provided and Referral
Commonwealth Respite for Carers. (CRCP)		P:1800 059 059 F: 4953 1043 0418 711 289 (24hrs)		Free. In home or residential respite for carers throughout district. Overnight in own home if needed. Direct Referral: Phone / fax / email / in person
Golden Doves		P: 4953 0253 F: 4953 0239		Possible fee if not eligible through CRCP funding. In home respite. Direct Referral or CRCP: Phone / fax / in person
Mackay Base Hospital Sarina Hospital Moranbah Hospital Dysart Hospital Proserpine Hospital Clermont Hospital	See Hospitals			Free. In patient respite.
Equipment/Home Mods				Back to top
Local Services	Notes	Phone/Fax	Email	Cost, Services Provided and Referral
All Community Nursing Services	See Nursing/Home Help Services			Free. Palliative care specific equipment.
Palliative Care Funds Mackay Base Hospital		P: 4968 6024 F: 4968 6805		Free. Direct Referral: Phone / fax / email / in person
Mackay & Hinterland Home Assist/Secure		P: 4963 2740 F: 4963 2750		Free. Aged or disability pension: for medical reason. Bathrooms, ramps, lifts. Direct Referral: Phone / fax / email / in person
Hospital Home Medical Aids	See Hospitals			Free. Nebulisers, Pumps: feeding, lymphoedema, suction and syringe drivers. Direct Referral: Phone / fax / email / in person
Community Health Centres	Mackay Whitsunday Moranbah Clermont: Middlemount Glenden Dysart	P: 4968 3800 P: 4946 5633 P: 4941 7245 P: 4983 3853 P: 4985 7779 P: 4958 9821 P: 4958 2884		Free. Medical Aids Subsidy Scheme: Permanent or stabilised disabilities. Mobility and Daily Living aids. Direct Referral: Phone / fax / email / in person
Hospitals	*denotes palliative care funded bed			Back to top
Local Services	Contact person	Phone/Fax	Email	Cost, Services Provided and Referral
Mackay Base Hospital	Palliative Care Nurse Chemotherapy Day Unit Oncologist (and also at Mater)	P: 4968 6024 F: 4968 6805 P: 4968 6078 P: 4942 9888		Free. See referral pathway. In patient Palliative Care. Brokers Palliative Care funds for entire Mackay Health District. Palliative Care in the home is coordinated by Community Nursing Services above.
*Mackay Mater Hospital Palliative Care Unit & Chemotherapy Day Unit	Oncologist	P: 4965 5181 F: 4965 5614 P: 4942 9888		Free. See referral pathway. Symptom management and end of life care. Not Respite.
*Sarina Hospital Sarina and District		P: 4943 8777 F: 4943 8739		Free. See referral pathway. Symptom management and end of life care.
*Proserpine Hospital Proserpine-Airlie-Whitsunday		P: 4945 0400 F: 4945 0480		Free. See referral pathway. Symptom management and end of life care.
*Moranbah Hospital		P: 4941 4600 F: 4941 4610		Free. See referral pathway. Brokers Palliative Care funds for entire Moranbah Health District. Respite, symptom management and end of life care.
*Clermont Hospital		P: 4983 4000 F: 4983 4001		Free. See referral pathway. Respite, symptom management and end of life care.
*Dysart Hospital		P: 4958 1733 F: 4958 2547		Free. See referral pathway. Respite, symptom management and end of life care.
Multicultural Services				Back to top
Local Services	Notes	Phone/Fax	Email	Cost, Services Provided and Referral
Diversicare		P: 4728 7293		Free. Assist with identifying cultural needs in dying and after death process. Direct Referral: Phone / fax / email / in person
ATSI & SSI Health Services		P: 4968 3858 F: 4968 3857		Free. Assist with identifying cultural needs in dying and after death process. Family support. Direct Referral: Phone / fax / email / in person
Mudth Nyileta		P: 4956 2509 F: 4956 1530		Free. Assist with identifying cultural needs in dying and after death process. Family support. Direct Referral: Phone / fax / email / in person
Support Services				Back to top
Local Services	Notes	Phone/Fax	Email	Cost, Services Provided and Referral
Mackay Community Health Centre Home & Community Health Unit Support Groups		P: 4968 3823 P: 4951 3924		Look good, feel better program Free personal make up kit and workshops for women undergoing chemo or radiation.
Lymphoedema Support Ozcare Nursing Services		P: 4944 6800
Living With Cancer Program		P: 4953 1370		Social support.
Mackay Breast Cancer Services Breast Screen Queensland		P: 4968 3813 F: 4968 3810		Education and support. Provision of prostheses for eligible patients.
Breast Cancer Support Group		P: 4957 3518		Social support group.
Cancer Support Visitors	Community Health Nurse	P: 4768 3823
Sarina Cancer Support Group		P: 4956 6598 P: 4956 1354		Meets monthly.
Mackay Prostate Cancer Support Group		P: 4969 5353 041 313 457		Meets bi-monthly.
Leukaemia Foundation of QLD		P: 4727 8000
CanTeen		P: 3252 5188		Australian organisation for young people living with cancer
QLD Cancer Fund - Townsville		P: 4721 1644		Personal support, practical assistance, information and education.
Cancer Helpline		P: 131120		Various services including patient cancer information booklets
Information Services				Back to top
Services	Website	Phone/Fax	Email	Cost, Services Provided and Referral
Palliative Care Information Service		P: 1800 772273		Telephone based information for GPs. Also information and support for patients and families.
Care Search				CareSearch: An electronic resource for evidence-based palliative care practice.
Palliative Drugs .Com				The site is free to use to access drug information that is relevant to all aspects of palliative care. Excellent international forum.
Centre of Palliative Care Research & Education		P: 3636 1449 F: 3636 7942		Current PEPA providers and ongoing education. Syringe driver guidelines.
Palliative Care Australia		P: 02 62324333		Resources for patients and service providers.
Indigenous Palliative Care				Links to culturally appropriate practice and resources.
Australian Government Department of Health and Ageing – Palliative Care				National Palliative Care Program. Funding sources.
Allied Health				Back to top
Services	Contact person	Phone/Fax	Email	Cost, Services Provided and Referral
MAHS - MDGP Mackay, Sarina, Cannonvale, Proserpine, Glenden		P: 4953 4491 F: 4953 4681		Psychologists, dietitian. Direct Referral by GP: Phone / fax / email / in person MD Referral template available
Community Health Centres				See Community Health Centres Physiotherapy, psychology, occupational therapy, nutritionist, dietitian, social workers. Direct Referral: Phone / fax / in person
Mackay Base Hospital Allied Health Department		P: 4968 6277		Psychologist, social workers. Direct Referral: Phone / fax / in person